When customers call they surely want something. Communication over phone is the easiest and fastest way to provide good and effective customer service—especially in urgent situations.
Provide the convenience of texting.
Texting is one of the more personal things we do every day. And one of the big benefits of texting is that it places your business on the same level as your customers’ closest friends and family.
Provide a direct line of communication for inquiries. Use email to provide more detailed responses.
Get clarity. Using a contact form will help you to keep all your inquiries in one place, instead of mixed up with all your other emails.
Responding faster = More leads
Live chat is one of the quickest methods of customer service. Help real people in real time, even when you’re not there to respond.
GO TO YOUR BLOG
Your blog is fuel for your website SEO.
Search engines love content & a blog is all about informative content. This will allow for your website ranking to be better & achieve more visitors. Plus people love to share informative content on social media.
LOOK AT YOUR MENU
Providing your menu can increase sales. It eliminates any questions of what you have to offer. Make their mouths’ water!
LINK TO YOUR ORDER PAGE
Close that sale! Make it as easy as a click of a button for your customer to purchase.
Let your customers explore all you have to offer.
Don’t let your customers drop off because of something that can easily be fixed. Give them the opportunity to give feedback and learn where you may have room for improvement.
GET A QUOTE
Build your client’s confidence in your expertise and products. Let them know you’re serious about earning their business by offering them a free quote.
GET YOUR HOURS
Make sure your customers know when you’re open—and when you’re not! Providing your hours of operation is one of the easiest things you can do to provide outstanding customer service.
WATCH A VIDEO
Selling is about storytelling, and videos are a great way to share a story. Videos keep people on your website longer and engage them with your content.
VIEW YOUR FAQS
Alleviate purchase anxieties that your product page copy doesn’t directly address.
Relieve some of the burden on customer support by publicly answering common questions
Don’t make customers call for your schedule.
Make is easy to find on your website to save both you and the customer time!
BOOK AN APPOINTMENT
Many of us couldn’t get through the day without our calendars to tell us when & where we’re supposed to be. Give your customers the convenience of booking an appointment online—and syncing to their calendars!
Link to your new car listings
Link to your used car listings
Link to your current car listings
Link to your real estate listings can be by agent or broker
Link to your Specials Page
Link to your Events Page
Link to your LinkedIn Page
Link to your Instagram Page
Link to your Youtube channel
Extend your reach. Link to your Facebook page.
Link to your Twitter Page. Let your customers follow you on Twitter to stay up to date with important news from your company or organization!